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“Casino How To” Section and Frequently Asked Online Casino Questions
Online casinos may seem complicated to new players, but a few minutes spent reading the casino information below will make things easy! You can play the games for free in fun mode or in real mode with your cash. Most Rival casinos give free chips to new players to test the games for free in real mode. Downloading the casinos is free and fast. Information on casino bonus, claiming bonus, contacting casino support, depositing, cashouts, downloading, game payouts, VIP clubs, wagering requirements, cashable bonus, cashout times, and more is here for you! 
How do I receive a casino promotion? How do I claim a Rival bonus?
To receive a promotion, you must claim it BEFORE making a deposit. To claim your bonus simply click the “claim” icon found in the cashier. The promotion will instantly be added to your account. You may claim one bonus for all Rival casinos per hour.
How do I make a casino deposit?
If you wish to make a deposit click on the “Cashier” button in the casino. You have several deposit methods to choose from. You can find more detailed descriptions of the available payment methods below.
How can I contact casino support services?
You may contact support services numerous ways- live chat, email and telephone. If you wish to view all support options, please visit the casino’s support page. If you are logged into a casino, go to the cashier and click live chat. If you are at a casino homepage, click contact or support. Back to top of page
What depositing methods do Rival casinos offer? How do I deposit?
Rival casinos offer the following options for deposits: NETeller, EcoCard, UseMyWallet, Moneybookers, Click2Pay, Ewalletxpress and Credit Card. Americans may use credit card, eWalletxpress and UseMyWallet(Quicktender). Visa is more widely accepted at casino sites than mastercard. If your credit card does not work, ask casino support for help.
UseMyWallet/Quicktender requires an invitation, ask a Rival casino for an invite. If you deposit with credit card, you still need a web wallet (NETeller, EcoCard, UseMyWallet, Moneybookers, Click2Pay, Ewalletxpress) account to cashout. Back to top of page
How do I make a withdrawal, How do I cashout?
To withdraw and cashout your winnings, go to the “cashier” section and follow the user-friendly instructions. The withdrawal methods Rival casinos currently offer are: NETeller, EcoCard, UseMyWallet, Ewalletxpress, Click2Pay, and Moneybookers. To cashout with a withdrawal method, you must deposit with it first. UseMyWallet (Quicktender) and EwalletXpress are for Americans. Back to top of page
How much do I deposit? What is the minimum amount I need to purchase?
In order to play for Real money at a Rival casino, you must make a minimum purchase of $25 in casino chips, which means you deposit at least $25. The maximum deposit depends on each casino. Back to top of page
Americans only- How do I get a Quicktender (UseMyWallet) account?
Quicktender is for Americans. Request an invitation from any Rival casino, you must be invited to use Quicktender. The casino will send in your name and you should get an invite in a week or two. Back to top of page
How long do cashouts take? When will I get paid?
Most Rival cashouts are paid in 2 business days or less. Sloto’Cash casino usally pays in 24 hours, including weekends. VIP players may request that their cashouts be “Flushed”. “Flushing” cashouts will usally make them faster and will remove the option to reverse. Your cashout will be paid to your webwallet account such as NETeller or Quicktender. Most webwallets then pay to your bank account, by wire transfer, in 3-5 business days. Back to top of page
What are wagering requirements? What games can I play with bonus?
Always read the terms and conditions when you claim a Rival bonus. Terms are listed in the cashier when you claim any bonus. Pay close attention to wagering requirements of specific games. Sometimes, only Slots, Keno and Scratch cards can be played until wagering requirements are met. For example: If you claim a $100, 100% bonus that requires 15x wagering of Deposit + Bonus, you must wager a total of $3000 in slot, Keno or Scratch Card games BEFORE playing in any other excluded games and before cashing out. Any wagering on excluded games will void promotions and any winnings derived. Video poker, Blackjack, craps, roulette and other table games are sometimes excluded games. Again, terms in the cashier are final. If you play with no deposit bonus, you can play any game, at any time, and cashout when you want. If you do not understand the terms, click “live chat” and a support person can explain more. Back to top of page
What is cashable bonus?
Most Rival casino deposit bonus is fully cashable with no maximum cashout, which is the best kind of casino bonus. There are a few exceptions, so always read the terms when you claim a bonus!
Cashable bonus means that after you “playthrough” your deposit and bonus a certain number of times, you can cashout the bonus plus your deposit and your winnings. NON Cashable bonus means you can not cashout the bonus you received when you win. Most new player no deposit bonuses have a maximum cashout term, so make sure you read the terms. Back to top of page
How do I know if I may cashout? How do I check the wagering?
To check if you completed the wagering requirements- go to the casino cashier. Click the bonus you are playing. Scroll to the bottom and it will say if you have met the requirements. Additionally, Rival software will not allow a cashout if the playthrough has not been met. Back to top of page
How do I download the Casino software?
To begin downloading the Casino, please click the ‘download now’ button at the specific casino. You can choose to save the download file on to your computer or simply open the file and follow the instructions. Back to top of page
How long does the download take?
The download time will vary depending on your Internet connection, it usually takes about 1-5 minutes to download. Be advised that you will only need to complete this process once, after which you will be able to access the casino instantly. Back to top of page
How is the outcome of games generated?
Rival uses a very sophisticated Random Number Generator (RNG) to create a randomized outcome for each game. The odds for both Real money and Fun mode games are created with this random number generator. In all card-based games, like Blackjack and Baccarat, the deck/s of cards are shuffled prior to each hand being dealt. Back to top of page
What are Rival COMP points and how do I get them?
Rival casinos have a very unique COMP program, which enables each member of the casino to accumulate COMP points automatically while playing. All you have to do is wager on any game. These COMP points can be converted to real money that can be cashed out or played with. There are no terms or restrictions on Rival comp points. Back to top of page
Can I play with multiple bonuses?
You may play with only one bonus in your account at a time. Successive bonuses may be claimed once a successful withdrawal has been initiated or your real money balance has less than one credit remaining. Always play your balance to 0 before depositing again, so you remove the conditions of the previous bonus. Sometimes you may only claim one free Rival bonus per hour at multiple casinos. Back to top of page
How do I remove a bonus from my account?
Once you have activated the bonus by making a deposit it cannot be removed from your account. However, if you have not yet deposited you may un claim the promotion by clicking on the active promotion name (which appears at the top right of the cashier) and then click “Un claim”. Back to top of page
How do I see a game’s expected payout percentage?
When you are inside a slot game, click the help button, next to the lobby button. Scroll to the bottom of the help section. You will see the “expected payout percentage” at the very bottom of the help section. Average payouts vary and change weekly, monthly and/or when updated. Rival casino average payout percents are audited by independant sources. Back to top of page
What are Rival Casino VIP Clubs?
Rival Casino VIP clubs and comparison. Most Rival casinos have “VIP Clubs”. These are programs for the casinos to reward regular depositors. You must be invited to the Rival VIP clubs, except you may join the Sloto’Cash VIP club after $50 in deposits. VIP clubs have different levels, with variable bonuses or extras at each level. VIP bonus structure may be changed at any time, and your “VIP rank” may change at any time at the casino’s discretion. Some VIP programs are more transparent than others. Current information on each VIP program is listed on the casino homepages under “promotions” or “VIP Club”. An example of a Rival VIP club is listed below. Back to top of page
Sloto’Cash Casino Sloto VIP Club
Sloto’Cash Casino Vip program: Anyone with $50 in deposits can join this program. Click promotions from the casino home page for the VIP form.
Get the most out of becoming a member at Sloto’Cash Casino and join Club Sloto for a whole host of extra player privileges. Simply make a deposit of $50 or more and Join Now! Benefits: Extra Comp Points, Monthly Reload Bonus, Random Sloto Tickets!, 5% Cash Back on Losses within 1 month, Quicker withdrawals, Present on your birthday and much more… Back to top of page
Is using a Credit Card safe?
Absolutely! Rival’s system utilizes a 128 bit SSL Digital Encryption to ensure the security of all your transactions. This technology is the very same used by all major Financial Institutions to date. Your credit card transaction will be completely secure.
